
This guidance aligns with best practices and capitalizes on lessons learned. The CUX guide, contains guidance on designing a bot. Most successful bots have at least one thing in common: great CUX. For example, a bot designed to run on a mobile device will have more features like sending SMS to implement.

You should decide the platforms your bot will run on. Consider what languages to implement for the bot. This will also determine the complexity you should consider in your bot design. Different customers will expect different user experiences. If you're designing a bot, it's safe to assume that you're expecting users to use it.
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You should also consider things such as how to solve the user's problem better/easier/faster than any of the alternative experiences. Solving problems for customers is the top factor you should consider when building bots.

The following list includes the recommended best practices and things to avoid for building bots with Composer: Recommendedĭon't nest conditionals more than two deepĭefine LG templates and reuse them consistently

Use the basic authoring process to build your bots: Before reading this article, you should read the introduction to Bot Framework Composer article for an overview of what you can do with Composer. By learning the concepts described in this section, you'll become equipped to design and build a bot using Composer that aligns with the best practices. Bot Framework Composer is a visual authoring tool for building conversational AI software.
